Lettings Manager
Hours: Monday – Friday 8:30am – 6pm
Location: Barnes, London
Salary: DOE
We are looking for a brand ambassador to manage our lettings department in London. The ideal candidate will have a solid estate agency background, ideally within Lettings. You will be responsible for leading, coaching and motivating the branch lettings team. You will be able to demonstrate the ability to build new business and grow market share.
Main duties:
• Lead and develop a positive and stimulating team environment where all staff are supported and developed to reach their fullest potential
• Set and agree relevant targets, objectives and manage performance
• Review and monitor revenue and expenditure against budget
• Provide accurate, consistent and timely management information
• Monitor complaints resolution within the branch and take ownership of escalated complaints
• Manage the administration of all business systems and processes, company policies, procedures and relevant legislation
• Actively monitor competitor activity in order to develop a business plan and strategy to achieve the budget and profitability targets
Attributes:
• Ideally local property experience within prime market
• Proven track record ofsourcing and listing new properties, and increasing branch stock
• Established network of relevant local business contacts
• Demonstrate high market appraisal conversion ratio
• Expert knowledge of relevant industry legislation
• Comprehensive understanding of the interplay between the residential property markets