Assistant Lettings Manager - West Drayton

Job Title: Assistant Lettings Manager

Location: West Drayton

Base Salary: £28,500

Hours: Monday to Friday, 08:45 -18:00 | Saturday, 09:30 - 16:30 (alternate Saturdays)

We’re looking for an ambitious and experienced Assistant Lettings Manager to join our West Drayton office.

This is a great opportunity for an experienced Senior Lettings Negotiator or Assistant Manager who is ready to take the next step in their career. Working closely with the Lettings Manager, you’ll play a key role in winning new business, supporting the team and delivering an excellent service to landlords and tenants.

You’ll be a confident communicator with a strong understanding of the local lettings market, a proven ability to win instructions and the drive to lead by example in a busy, target-driven environment.

Key Responsibilities

• Conduct market appraisals and win new lettings and property management instructions.
• Build and maintain strong relationships with landlords, applicants and prospective clients.
• Identify opportunities to win new business from competing agents.
• Support, motivate and develop the lettings team to achieve individual and branch targets.
• Lead morning meetings and take responsibility for the office when required.
• Monitor team activity, including viewings, offers, applicant registrations and new business.
• Match applicants to suitable properties and conduct viewings.
• Negotiate offers between landlords and tenants.
• Keep landlords updated throughout the marketing and lettings process.
• Progress agreed lets through referencing, compliance and tenancy progression.
• Maintain accurate records across company systems.
• Support the induction, coaching and development of team members.
• Ensure the branch operates professionally and in accordance with company procedures and current lettings legislation, including Right to Rent requirements.

Experience & Skills

• Previous experience within residential lettings.
• Proven experience conducting market appraisals and winning new business.
• Strong negotiation, communication and relationship-building skills.
• Experience supporting, mentoring or leading a lettings team.
• A proactive, target-driven and commercially minded approach.
• Good knowledge of the local rental market and current lettings legislation.
• Excellent organisational skills and attention to detail.
• Ability to prioritise and manage workloads in a fast-paced environment.
• Professional, positive and customer-focused approach.
• Full UK driving licence.

Own car is essential for the role.

Chase Buchanan: The first Chase Buchanan branch opened on York Street in Twickenham in 1994. Since then, we have opened 14 offices, and built an excellent reputation over the years establishing Chase Buchanan as a strong market leader with an extensive sales, lettings and concierge portfolio. Our branches and operational network span across South West London.

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference:

Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.