Assistant Sales Manager

Assistant Sales Manager

Hours: Monday to Friday, 08:45 - 18:00 with 1 hour break unpaid, plus 1 in 2 Saturdays 09:30 to 16:30

Location: Richmond

Base Salary: £28,500

We are looking for an experienced Assistant Sales Manager to support the continued success of a high-performing residential sales team in Richmond.

You’ll play a key role in leading, coaching and motivating the team, while also contributing to new business generation, winning instructions and growing market share. The ideal candidate will have strong local estate agency experience, a proven track record of achieving sales targets and previous experience of supporting or managing a team.

Key Responsibilities

• Lead, coach and develop the sales team, creating a positive and high-performing environment
• Set and manage individual and team targets, objectives and KPIs
• Monitor performance and provide regular feedback, coaching and support
• Support the branch in achieving revenue and profitability targets
• Provide accurate and timely management information
• Take ownership of escalated complaints and ensure they are resolved effectively
• Ensure company processes, policies, legislation and compliance requirements are followed
• Monitor local competitor activity and use market insight to identify opportunities for growth
• Support the development and execution of the branch business plan
• Build and maintain strong relationships with clients and local contacts
• Lead by example in winning new business and converting market appraisals

About You

• Previous experience within residential estate agency, ideally with strong knowledge of the Richmond market
• Proven track record of achieving and exceeding sales targets and KPIs
• Previous experience of leading, coaching or developing a sales team
• Strong understanding of the local property market and competitor landscape
• Established network of local contacts
• Strong market appraisal and instruction-conversion skills
• Good knowledge of relevant property legislation and compliance
• Commercially minded, with a focus on revenue, performance and business growth
• Confident communicator with strong leadership and relationship-building skills

Chase Buchanan: The first Chase Buchanan branch opened on York Street in Twickenham in 1994. Since then, we have opened 14 offices, and built an excellent reputation over the years establishing Chase Buchanan as a strong market leader with an extensive sales, lettings and concierge portfolio. Our branches and operational network span across South West London.

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference:

Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.